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Job Description
Come and see for yourself how rewarding a career with InterMountain can be!
There are many reasons you would like working for InterMountain. While we believe a job well done is its own reward, we also realize that benefits for full-time employees like health insurance, vacation time, and competitive compensation are valuable incentives. We want our associates to enjoy coming to work, and we strive to maintain a friendly, family-like atmosphere at both the property-level and our corporate offices. Employee integrity is reciprocated through mutual respect and forthright communication. We appreciate the strong work ethic of our associates and believe in promoting from within when possible. We understand that the success of our company is directly proportional to the success of our associates, and we empower them to achieve their best. No matter the position, InterMountain delivers constant training and support for a rewarding career.
Join InterMountain and allow your talent to shine!
Sales Manager Job Details
The Sales Manager is responsible for overall account management, business generation, and sales prospecting for hotel property. Makes cold calls, manages existing and new client relationships, maximizing revenue management, and working with all hotel departments to deliver a positive experience for the guests. Manage sales department and department associates.
Sales Manager Duties and Responsibilities
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Prepare annual revenue budget, annual marketing plan, and quarterly sales strategy reports with General Manager.
- Direct the sales efforts of the hotel as outlined in the marketing plan.
- Develop and manage the sales budget; review regularly with General Manager.
- General top-line revenue to meet or exceed budget goals.
- Cultivate and source leads through cold calls, telemarketing, direct sales, and networking.
- Compile competitive intelligence and reports.
- Maintain rapport with competitor hotels, lead sources, clients, and the local community.
- Maintain current and accurate Sales files.
- Submit weekly sales reports to corporate office.
- Create and produce quarterly sales plans.
- Review and utilize Franchise Source sales tools.
- Work closely with General Manager and Front Desk on Revenue Management.
- Conduct regular conference calls with Revenue Manager.
- Communicate with front desk regarding group businesses, negotiated accounts, etc.
- Conduct regular Site Tours.
- Attend community relations meetings.
- Possess and utilize excellent time management skills.
- Thoroughly understand and implement the Brand service culture.
Job Requirements
Sales Manager Job Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sales Manager Education and/or Experience
- Hotel Management, General Business or Marketing degree preferred.
- Two to three years direct sales and sales management experience required.
- Or equivalent combination of education and experience.
Sales Manager Knowledge, Skills and Abilities
- Ability to deal with management, associates, guests, and general public in a courteous, tactful and patient manner.
- Excellent verbal and written communication, telephone, and presentation skills.
- Ability and desire to perform outside direct sales.
- Good understanding of revenue generation and profit/loss implications.
- Ability to work as a team player with all levels of hotel staff.
- Excellent guest relation skills.
- Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
- Dedicated, hard-working, self-motivated to work independently with little guidance.
- Effective negotiation skills and strategic thinking.
- Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.
Selection Guidelines Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
Job Details
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| Address | 231 Westside Square, Mercer, PA, 16137 View map |
|---|---|
| Property type | Hotel |
| class | Midscale |
| room Count | 101-250 |
| location Type | Urban |
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