Sales ManagerCandlewood Suites Indianapolis NWIndianapolis, IN
A property of: Dora Hospitality
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Job Description

 

JOB OVERVIEW 

Implement the sales and marketing strategy for the hotel to ensure that revenue and room night sales goals are achieved or exceeded and that tactical plans are implemented. 

DUTIES AND RESPONSIBILITES 

• Develop and maintain relationships with key clients in order to produce guest room business.

• Regularly sell hotel rooms through direct client contact.

• Achieve budgeted revenues and General Manager’s sales goals for the Sales Department and maximize profitability within all areas of responsibility.

• Identify operational problems that impact the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department heads on solutions.

• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments, hotel Executive Committee, and corporate/regional sales group.

• Participate in the preparation of the annual operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel.

• Produce weekly sales reports and sales forecasts.

• Work with the General Manager on commentary and planning to increase performance reported on the weekly and monthly Smith Travel Research (STR) reports.

• Work with the General Manager on Local Negotiated Rate Agreements (LNR), Request for Proposal

(RFP) responses, and other third-party booking channels.

• Work with the General Manager on group segment sales and proposals.

• Work with the General Manager on requests and approvals of Direct Billing for clients.

• Work with the General Manager on pricing decisions for bookings in all market segments.

• Attend with the General Manager regular revenue management meetings.

• Implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, increase business during off-peak periods and enhance the image of the hotel in the local community.  Monitor sales activities/performance to ensure actual sales meet or exceed the established revenue plan.  Identify top producers in the hotel’s market.

• Maintain regular and punctual daily attendance in accordance with schedules approved by management.

• Develop and maintain good relationships with officials and representatives of local community

groups and companies.

• Cross-sell other Dora Hospitality managed hotels for the benefit of the client and other hotels.

• Attend out-of-town conventions and trade shows as required to promote sales and revenue for the hotel.

• Promote and encourage teamwork and quality service through daily communication and

coordination with other departments.

• Perform outside sales calls on a daily basis or on a schedule developed in coordination with and approved by the General Manager.

• Perform other duties as assigned.

• May serve as “Manager-on-Duty” as required.

Job Requirements

 

QUALIFICATIONS AND REQUIREMENTS: 

This job requires an ability to perform the following:

• Frequently standing up and/or moving within and outside the facility

• Daily and weekly outside sales calls in clients and potential clients as directed and approved by management

• Carrying or lifting up to 25 pounds

• Handling objects

• Communications skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

• Computer skills including email, excel, word, and brand related software.

• Problem solving, reasoning, motivating, organization and training abilities are used often.

• Ability to travel to attend workshops, tradeshows, conventions, etc.

• Must possess a valid driver’s license

• May be required to work nights, weekends, and/or holidays.

Job Details

Mid level
Full-time
Bonus Plan

About this location

class:
Midscale
room Count:
101-250
location Type:
Suburban

Values

Accountability
Family
Passion
Teamwork
Wow Factor

Perks

401(K)
Flexible Work Schedule
Health Insurance Benefits
Paid Holidays
Paid Sick Days
Paid Time Off
Performance Bonus
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Candlewood Suites Indianapolis NW
Extended Stay hotel on the NW side of Indianapolis INshow more
Address7455 Woodland Drive, Indianapolis, IN, 46278 View map
Property typeHotel 
classMidscale 
room Count101-250 
location TypeSuburban 

People (4)

Lindsay RandolphRegional Director of OperationsAs Regional Director of Operations, Lindsay (second from left) has over 20 years of Hospitality experience working with several different brands from Hilton, Marriott, IHG, Wyndham and CHOICE. Her experience encompasses all Brand-Types of hotels, as she has held General Manager and various corporate positions with several worldwide brands throughout her career. She has gained experience in working with Corporate Brands, and Independently Owned and Operated Management Companies throughout the United States and Canada. Her vast knowledge is demonstrated through specifically focused goals and streamlining operational processes to produce financially successful hotels. Lindsay has extensive experience opening new builds as well as the renovation and brand conversions of existing properties. With continued efforts in promoting a culture of excellence, Lindsay works closely with each assigned location to ensure that our guests feel valued and receive the highest quality of service.
Laura StewartDirector of Human ResourcesLaura Stewart is the Director of Human Resources for Dora Hospitality. Laura joined DHG in 2011—bringing 15 years of experience in human resource development, compensation and benefits, compliance, recruiting, and training development. Before joining Dora Hospitality, she worked for Menards, the third largest home improvement chain in the United States; the location she worked within was one of the company’s top volume stores. A graduate from Indiana State University, Laura holds a Bachelor of Science degree in Human Resource Development. She also holds a Certificate for Human Resource Management from Ivy Tech Community College. During her tenure in HR, Laura has developed and implemented valuable policies, training, and state employee handbooks. Always striving for excellence, Laura welcomes the challenges of her diverse responsibilities, and is excited to continue making Dora Hospitality a premier company to work for.
Jerry Eggleton, CHAVice President of OperationsJerry (center) has been in the hospitality business for over 30 years, beginning with his first job as a night auditor and guest service associate after high school and during college. After serving as the General Manager of several hotel locations, Jerry moved into portfolio leadership positions, where for the past 25 years he worked for a variety of large and small firms focused on ownership/management, development, renovations, new construction, and third party management. During his tenure, Jerry has worked with nearly every brand system in the hotel industry, including independent hotels. He has also been a Certified Hotel Administrator for 25 years. Jerry's experience includes over 30 new construction openings and portfolio management of nearly 200 hotels for ownership and management company groups throughout the country. Prior to joining Dora Hospitality in 2013, Jerry served in portfolio leadership positions with Pillar Hotels and Resorts, Buffalo Lodging, and SJB Management, among others. Jerry holds a Bachelor of Science degree in Marketing from Franklin University. He has served on several boards and committees with the Ohio Hotel and Lodging Association as well as other Associations around the country during his expansive career.
Vince DoraPresidentVincent J Dora graduated from the University of Hawaii-Manoa with a degree in Hospitality Management. Vincent began his career working in several big resorts in Hawaii, including the Sheraton Princeville, Doubletree Waikiki, and the Hilton Hawaiian Village. Since joining Dora Hospitality in 2007 Vince has implemented several new practices and standards within Dora Hospitality to update its systems and controls. Vincent now acts as the President of Dora Hospitality. He has overseen the development, construction, opening, and operations of 10 brand new hotels and added 3 existing hotels to the management company portfolio. Vincent has personally been awarded several awards during his time with Dora Hospitality, as well as accepted numerous awards on behalf of the hotels in the portfolio. These awards include; Torchbearer (IHG), Quality Excellence (IHG), New Development Design Award (IHG), Circle of Excellence (Hilton), Platinum Award (Choice), Gold Award (Choice), Developer of the Year Award for Choice Hotels, and Hotel Management Young Professionals Thirty Under 30.

Culture (2)

Dora Hospitality Gives BackEach holiday season Dora Hospitality allots money for each hotel to give back to the local community. "We donated our funds to the local Walmart to pay towards the store's layaway. The ladies in the department were very appreciative." - Janet, HGI Fishers GM "The Candlewood Suites Bismarck donated to the F5 Project. This project is working to change the lies of prisoners while in confinement and prepare them to break the cycle of crime." - Danielle, General Manager These are just a few!
Our MissionThe Dora Hospitality Group is passionate about advancing a reputation of excellence. We are committed to maximizing asset value for our clients, from the earliest stages of new hotel development, to the transitional process of receivership. Our depth of management experience and individualized attention to each hotel is what separates Dora Hospitality from other management companies.
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This property is managed by
Dora Hospitality