Restaurant ServerDoubleTree by Hilton Atlanta - MariettaAtlanta, GA
A property of: DoubleTree by Hilton Atlanta - Marietta
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Job Description

Restaurant Server
DoubleTree by Hilton Atlanta - Marietta
Atlanta, GA 

Restaurant Server Position Summary
Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state, and local regulations while meeting/exceeding financial goals. 


Restaurant Server Duties and Responsibilities

· Check station before, during, and after shift for proper set-up and cleanliness.

· Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. 

· Record the details of the order from the guests, repeating the order to the guest to check for accuracy. 

· Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. 

· When complete, retrieve order up to 30 lbs. from the kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. 

· Abide by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages. 

· Replenish beverages as necessary and check with guests for overall satisfaction. 

· Market and serve upon request any dessert items or specialty coffees. 

· Operate the Point of Sale procedures to pre-check order and close out the check. 

· Present the check to the guest promptly. 

· Comply with attendance rules and be available to work on a regular basis. 

· Perform any other job-related duties as assigned.


Job Requirements

 Restaurant Server Qualifications

· Maintain a professional appearance and manner at all times. 

· Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. 

· Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. 

· Knowledge of the appropriate table settings, service ware, and menu items. 

· Ability to remember, recite and promote the variety of menu items. 

· Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift. 

· Ability to establish and maintain effective working relationships with associates, customers, and patrons. 

· Ability to operate a keyboard and learn Point of Sale procedures. 

· Must have the ability to communicate in English.

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Suburban

Values

Accountability
Commitment
Customer Focus
Customer Service
Hospitality
Integrity
Warmth

Perks

401(K)
401(K)
401(K) Matching
Company Discounts
Dental Benefits
Dental Benefits
Disability Insurance
Discounted Staff Meals
Health Insurance Benefits
Health Insurance Benefits
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DoubleTree by Hilton Atlanta - Marietta
Welcome to the 2019 Doubletree  CARE Cup Winner for DoubleTree
hotels with 224 rooms or less - the Doubletree Atlanta-Marietta! Over the
last century, Hilton has welcomed more than 3 billion guestshow more
show more
Address2055 S Park Pl SE, Atlanta, GA, 30339 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeSuburban 

People (2)

Gregory BrownGeneral Manager
Paul WoodleyDirector of Sales"Do not go where the path may lead, go instead where there is no path and leave a trail." Simple: Do not go to the place that the path leads you to. Instead, do not use the path and make your own path. " -Ralph Waldo Emerson

Culture (6)

PhotoshootThe Sales Team with Mr. Brown, General Manager 2021
Really - we're friends! :)Director of Food and Beverage Reginald Renaud and Executive Chef Lamin Sarr take a moment for the camera.
Kitchen FriendsColleagues ham it up for the camera
8th Annual Indian Hills Country Club Pro-Member Charity Golf ClassicHere we take a group picture celebrating our involvement in this worthy event!
Making Sandwiches for Must MinistriesThe Doubletree by Hilton Atlanta-Marietta is actively involved with our community. In this picture the team led by Director of Food and Beverage, Reginald Renaud, prepare sandwiches to be given away to Must Ministries.
Winners of the 2019 Doubletree Car Cup!You cared, shared and made a difference, in a big way. Certainly, by now, we all realize that seasons really do change and nothing stays the same. In March, Hilton named our hotel, the 2019 CARE Cup Winner for DoubleTree hotels with 224 rooms or less. Soon afterwards, we were confronted with COVID-19 and this pandemic intercepted the delivery of the award. A couple of days ago, we received this beautiful, award at the hotel.
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DoubleTree by Hilton Atlanta - Marietta