Night ManagerSofitel Chicago Magnificent MileChicago, IL
A franchise of: Accor
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Job Description

This luxurious downtown hotel is a real architectural star in the place where skyscrapers were invented. Guests are invited to discover the finest of everything in the Windy City at our downtown Chicago hotel. Our unique hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and Chicago skyline.

First impressions are everything! As a Night Manager, you will oversee the nightly operations of the hotel, taking care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
  • Be part of a high performing team who supports and inspires each other to be your best self everyday
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities with national and international promotion opportunities. The sky is your limit!

What you will be doing:
  • Manager on Duty for the overnight shift and perform night audit.
  • Greet, check-in, respond to requests and settle accounts while providing exceptional service
  • Take initiative to create a personalized experience
  • Partner with security to ensure safety of our guests.

Your experience and skills include:
  • Service focused personality is essential; customer related experience is an asset
  • Excellent communication skills and professional presentation
  • Be a collaborative team player, a creative problem solver who leads with your heart
  • Prior experience working with Opera or a related system is an asset

Your team and working environment:
  • A passionate and inspired team that creates unique experiences for all they meet.
  • We recognize and celebrate team and individual successes
  • A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests

Job Requirements

See Job Description

Job Details

Mid level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Innovation
Passion
Respect
Sustainability
Trust

Perks

401(K)
401(K)
401(K) Matching
Commuter Benefits
Company Discounts
Dental Benefits
Disability Insurance
Discounted Staff Meals
Flexible Spending Account (FSA)
Free Daily Meals
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Sofitel Chicago Magnificent Mile
Sofitel Chicago Magnificent Mile provides upscale accommodations just
minutes from the Magnificent Mile, Navy Pier, Museum of Contemporary
Art, Lake Michigan and many fashionable boutiques and reshow more
show more
Address20 East Chestnut Street, Chicago, IL, 60611 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

People (1)

Sébastien BazinChairman and CEOAfter five years working in several financial positions in New York, San Francisco and London, Sébastien Bazin was appointed CEO of Hottinguer Rivaud Finances, an investment bank, in 1990, and then CEO of L’Immobilière Hôtelière, a hotel developer in France, in 1992. In 1997, he moved to Colony Capital, a private real estate investment firm, to head up its European branch and lead several acquisitions, principally in the hospitality sector (Générale des Eaux, Club Méditerranée, Lucien Barrière, Fairmont & Raffles, Buffalo Grill, Château Lascombes, Stadia Consulting and others). He joined Accor’s Board of Directors in 2005 and, via Colony Capital, became a Paris Saint-Germain shareholder in 2006 and the club’s Chairman in 2009. In August 2013, he resigned from his duties at Colony Capital and was appointed Chairman and CEO of Accor. Sébastien has been Chairman of the Théâtre du Châtelet’s Board of Directors since 2015 (and a Board member since 2013), is Vice-Chairman of the Gustave Roussy Foundation’s Supervisory Board, and has been a member of GE’s Board of Directors since 2016.

Culture (5)

Explore Limitless PossibilitiesWe’re so much more than hotels - we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30 + hotel brands, restaurants, nightclubs, spas, co- working spaces, and tech start-ups. Have a passion or want to change your passion? Challenge yourself and switch between jobs, brands, and career paths
Grow, Learn & EnjoyJoin the world’s leading school for lifestyle and hospitality. Acquire new expertise and enjoy life long learning, with courses tailored to your career and interest. Work isn’ t work if its something you love so join us and you join a community. Live your best life and explore the world with our special employee benefits.
Work With PurposeCaring for others is our superpower! We create memories that stay, connect people and cultures, and make the world that much smaller, everyday. Want to give back? Roll up your sleeves and change the world for good, with industry- leading programs to protect our planet and act as social elevators for our communities
Come As You AreWe believe in strength in unity, and power in diversity. What that means is a culture of inclusion that welcomes everyone, regardless of race, gender, background, or… anything really! Add your voice to 120 cultures and counting. So come as you as you are, and dare to be who you want.
Be LimitlessDo what you love. Care for the world. Dare to challenge the status quo!
Company Logo
This property is a franchise of
Accor