HOST / HOSTESSDoubleTree Park City The YarrowPark City, UT
A property of: Springboard Hospitality (formerly OLS Hotels & Resorts)Posted 1 week ago

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Job Description

Job Details

Level: Entry

Job Location: The Yarrow by Doubletree - Park City, UT

Position Type: Part Time

Education Level: None

Salary Range: Undisclosed

Travel Percentage: None

Job Shift: Any

Job Category: Restaurant - Food Service


Are you a good host at a party?

When people visit your home, do you give them a warm welcome and make them feel comfortable?

Your professional demeanor and vivacious personality, along with your eye for detail, makes it easy for you to collaborate with your team.

If these sound like you, you may be our next HOST / HOSTESS at our restaurant.

Here are your main responsibilities:

As the Host / Hostess, you will be greeting and escorting guests to tables in the restaurant, maintaining accurate reservations systems and supervising all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

These are what you need to do:
  • Maintain proper set-up of the dining room, conduct daily roll call meetings with the service staff and supervise all service personnel in the absence of the outlet manager to maintain Springboard Hospitality service standards and guest satisfaction.
  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Visit tables and engage guests in pleasant, friendly conversation reconfirming with the guest that the food, beverage and service is to their satisfaction. Communicate any guest requests to the appropriate service staff and follow up to ensure guest satisfaction.
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
  • Receive, record and make any necessary arrangements for outlet reservations and special functions scheduled in the outlet. Maintain an accurate reservation system ensuring that all reservations are complete with the name of the party, telephone number, address and any special billing arrangements.
  • Provide administrative support for the outlet manager, such as filing menus, and depositing guest checks with the finance department.

You may be assigned these tasks:
  • Assist with food and beverage service, as required. Carry coffee pots and beverages throughout the room, refilling guests' cups and glasses as requested.
  • Know and use "Suggestive Selling" techniques.
  • Perform special projects and other responsibilities as assigned.

Our expectations from you:
  • Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and Springboard Hospitality's Rules of Conduct.
  • Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Management.
  • Read and abide by all the regulations and rules of conduct stated in the employee handbook.

These are what the job requires:

Education: High school or equivalent Experience

Experience: Three months to one full year of employment in a related position with this Company or other organizations.

Skills and Abilities:
  • Requires a working knowledge of Outlets and all aspect of Springboard Hospitality's services, policies or operations and a general knowledge of the hotel. Working knowledge is generally learned on-the-job.
  • Requires knowledge of and ability to operate computer equipment, phone and reservations.
  • Ability to communicate (verbal and written) effectively in English. Second language is preferred.

No. of team members supervised: None

Travel required: None

Hours Required: Flexible; Scheduled days and times may vary based on need

Job Requirements


Job Details

Mid level

About this location

room Count:
location Type:




Family Medical Leave
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DoubleTree Park City The Yarrow
DoubleTree Park City The Yarrowshow more
Address1800 Park Avenue, Park City, UT, 84060 View map
Property typeHotel 
room Count51-100 
location TypeUrban 

People (3)

Claudia JacksonSenior Vice President of OperationsClaudia Jackson has more than 30 years of experience in the hotel industry. She has worked with a variety of hotel companies in sales and marketing, including Embassy Suites, Intercontinental Hotel Group / Holiday Inn, Marriott, Radisson Hotels, and independent boutique properties. Prior to joining the OLS corporate executive team, Claudia held director of sales positions at several OLS-managed properties and also served as general manager of Le Montrose Suite Hotel in West Hollywood.
Martti MannojaExecutive Vice President/Chief Operating OfficerMartti Mannoja’s 40-plus years of hospitality experience drives operational efficiencies across all OLS properties. Before joining the OLS team in 1991, he served as corporate director of reporting/assistant corporate controller for Colony Hotels & Resorts. Martti also spent 13 years with the Radisson Hotel Corporation in various senior-level financial management positions.
Benjamin RafterCEOBen Rafter leads growth, strategy and hotel revenue generation for OLS. Before joining, he was president and CEO of Aqua Hospitality and president of Aston Hotels & Resorts — the largest hotel operator in the Waikiki market. Previously, Ben grew Aqua Hospitality fivefold in less than four years, from a small Waikiki operator to the only hotel company on all six Hawaii tourism islands. Also while at Aqua, Ben completed more than 20 renovations as well as new, ground-up developments. He was so confident of the Aqua team’s operational capabilities he placed his personal cell phone number in all of Aqua’s hotel rooms. When the company was sold to Interval Leisure Group (IILG, Aston’s parent), Ben estimated his number was accessible to more than 2 million visitors to Hawaii a year. Prior to Aqua, he spent more than 15 years guiding successful tech companies. In various roles he created global innovation centers, acted as a principal strategist for G2000 and startup companies, and founded companies of his own. In 1996, he co-founded Innerlinx (LiveBid), which was acquired by Ben began his career in the distribution department of Westin Hotels & Resorts.

Culture (1)

Powered By The Brightest Minds In BusinessOur people are the cornerstone of the OLS experience. Call it our culture. Call it a family. We believe in nourishing talent, motivating creativity, and supporting our employees’ ambitions with compassion and respect. We like to see our associates grow within the ranks and thrive at every level. As a result, our team members are at the top of their game. They’re known in the industry for ‘getting it right the first time.’ They’re empowered, innovative, and authentically love serving our guests.
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This property is managed by
Springboard Hospitality (formerly OLS Hotels & Resorts)