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COMPETITIVE SALARY AND BONUS PACKAGE.
The General Manager is responsible for successful operation of the hotel. The General Manager is required to lead, supervise and direct the operations of the hotel and its departments. They will motivate, and serve as the property leader at the hotel and to the corporate offices and owners.
Manages and motivates all front office and guest services personnel with the daily supervision to include staffing, training, discipline, scheduling, payroll and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar.
Communicates with guests and associates both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. Organizes, conducts and/or attends meetings to obtain and disseminate pertinent information;
Works directly with department managers to ensure a seamless workflow on a daily basis.
Conducts staff and employee meetings. Participates in mandatory training.
Participates and ensure implementation in sales and marketing programs.
Maintain any capital improvements projects, renovations as dictated by the brand standards
Prepares and submits operational results to corporate office and ownership on a weekly basis.
Prepares and makes daily deposits.
Complies with all corporate accounting procedures.
Completes random guest-registry audit to assure accuracy and completeness.
Maintains key control and loss prevention programs.
Ensures that all, procedures, federal and state policies are followed.
Reports aged open accounts to Support Office Accounting Department.
Aid Human Resources in time keeping, hiring and terminating employees, resolve problems and provide open communication.
Qualifications:
Candidate must have previous work experience with the Holiday Inn, Hilton or Marriott system.
Candidate must have previous work experience with Full Service property.
Candidate must have previous Front Desk Manager or Manager on Duty job experience. Food and Beverage experience preferred.
Candidate must have great personality for higher Guest Services and better working experience with the Front Desk staff.
Candidate must be able to work evenings and weekends. Candidate must be proficient in computer knowledge.
Advance computer skills required
Experience with hotel information’s systems required.
Address | 4276 U.S. 51, LaPlace, LA, 70068 View map |
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Property type | Other |