Director of Sales
Indianapolis, IN
Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
We are currently looking for an seasoned Director of Sales for the New Hampton Inn & Suites Lebanon, IN.
The right individual will be a self starter with a strong attention to detail and the ability to get the job done. The Director of Sales position will provide strategic sales and revenue direction for the purpose of driving TOP LINE REVENUE and GROWING MARKET SHARE for Hampton Inn & Suites Lebanon.
A minimum of two (2) years experience in hotel sales and a proven track record of success is required. If you have high performance standards, strong customer service skills and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for!
Director of Sales Job Description
The Director of Sales is responsible for the overall revenue and market share results of the hotel while demonstrating great customer service. Partners with the General Manager and the corporate leadership to advise, guide and support on various sales functions and initiatives. Ensure financial and revenue goals are achieved and sales productivity benchmarks are met.
- Develop pricing and market strategies with the General Manager and Revenue Manager, constant monitoring of competition and marketplace in general; must be prepared and able to react under fluctuating market conditions.
- Meet or exceed pre-determined booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed on individual functions within established guidelines yet maintaining the overall revenue goals.
- The Director of Sales is responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
- Solicit new and repeat guest room and meeting business. Maintain client base of key accounts and conventions. Determine the guest’s needs, space availability, and meeting details.
- Make outside sales calls and solicitation calls to obtain business. Also utilize site inspections to book business.
- The Director of Sales monitors pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
- Evaluate a potential piece of business for profitability and overall benefit to the Hotel.
- Have acquired knowledge with the ability to up-sell clients, while promoting a level of service parallel to the luxury stature of the facility.
- Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services. Review function contracts prior to distribution to client and hotel staff.
- The Director of Sales follows up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates,
- Follow up on bookings and solicit repeat business.
- Represent hotel in community affairs and industry related events.
- Prepares periodic sales reports.
- Prepare weekly activity report to include all financial booking performance and personal call reports for active solicitation performed.
- Strong oral and written communication skills combined with computer, presentation and negotiation skills.
- Ability to understand and analyze STAR Data
- The Director of Sales must have excellent time-management skills
- Strong decision-making capabilities and strategizing skills.
- Demonstrates creativity in finding solutions to problems.
- Finds the win-win when resolving conflicts.
- Remains calm and acts appropriately when faced with hectic or tense situations.
- Strong mathematical skills with the ability to accurately interpret data to create forecasts and budgets.
- Understanding of various market conditions and influencers.
Director of Sales Qualifications
- Ability to fully Qualify Accounts, Identify the Decision Maker and Advance the Sale
- Knowledge of selling in multiple market segments including: Corporate, SMERF, and Association
- Strong oral and written communication skills combined with computer, presentation and negotiation skills.
- Ability to understand and analyze STAR Data
- Excellent time-management skills
- Strong decision-making capabilities and strategizing skills.
- Demonstrates creativity in finding solutions to problems.
- Finds the win-win when resolving conflicts.
- Remains calm and acts appropriately when faced with hectic or tense situations.
- Understanding of various market conditions and influencers.
The right candidate will have a minimum of two (2) years experience in hotel sales and a proven track record of success. If you have high performance standards, strong customer service skills and thrive in a fast-paced team environment then you just might be the candidate that we’re looking for!