Complimentary Services AttendantEmbassy Suites - San AntonioSan Antonio, TX
A property of: Dimension Development CompanyPosted 3 weeks ago

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Job Description

This is the job description for COMPLIMENTARY SERVICES ATTENDANT.

Job Title: Complimentary Services Attendant
Department: Food & Beverage
Company: Dimension Development
Reports To: Complimentary Services Supervisor, F & B Leadership
Supervises: N/A

Job Purpose: To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast
supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc.

Job Responsibilities:
1. Maintains a clean and organized dish breakdown area with clean china, silver, glassware and utensils.
2. Maintains an ample amount of ice in ice bin. Restock glasses, cups, plates, napkins, and trays.
3. Removes water glasses and coffee cups upon request of user.
4. Cleans tables, wipes down salt and pepper shakers, etc.
5. Sets up tables for breakfast customers.
6. Maintains bus stands in a neat and organized manner.
7. Takes the initiative to greet guests in a friendly and warm manner.
8. Other duties as assigned.

Job Skills:
1. Understand simple instructions.
2. Learn simple procedures and techniques.
3. Perform routine work or the same task over and over again.

Job Qualifications:
Education: High school diploma preferred
Experience: Prior food and beverage experience preferred.
Licenses/Certifications: Food safety sanitation certification

Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close
proximity to others.

Additional physical, visual requirements and working conditions:
X Identify and distinguish colors Outdoor weather conditions
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Reach hands and arms in any direction
X Kneel and/or stoop repeatedly

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Requirements


Job Details

Entry level

About this location

room Count:
location Type:


Customer Service


Dental Benefits
Disability Insurance
Health Insurance Benefits
Hotel Discounts
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Pet Insurance
Tuition Reimbursement
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Embassy Suites - San Antonio
Embassy Suites - San Antonioshow more
Address125 E. Houston Street, San Antonio, TX, 78205 View map
Property typeHotel 
room Count251-500 
location TypeUrban 

People (3)

Samuel CuevaVICE PRESIDENT OF HUMAN RESOURCESSamuel is responsible for the HR policies, procedures, benefits, compensation, and training, as well as serving as a consultant to our General Managers and hotel HR staff in all matters related to human resources. Samuel brings more than twenty five years of Human Resources experience in both hotel and corporate level positions with Hilton Hotels, Gaylord Entertainment, John Q. Hammons Hotels and Interstate Hotels & Resorts.
Tim HortonCOO – CHIEF OPERATING OFFICERTim has been a member of the Dimension team since 1992 when he joined our company as an Assistant General at one of our full service hotels in the Shreveport area. From there Tim has distinguished himself in all areas of hotel operations and advanced from General Manager to Area Manager to Regional Director. Most recently he served as Vice President of Operations for the Central Region and advanced to Chief Operating Officer in May 2013. Reporting to Tim are the regional vice presidents of operations and the head of sales & marketing. Tim is a graduate of the University of Alabama.
Sam J. FriedmanFOUNDER & CEOIn 1958, Sam Friedman obtained a B.S. degree from Louisiana State University. He went on to graduate from the LSU Law School in 1961. He also served in the U.S. Army and was honorably discharged as a Captain in 1963. In 1973, Sam Friedman who was then a practicing attorney in Natchitoches, LA, left his practice to develop and operate hotels. Since that time Sam has developed or participated in the development of more than 40 hotels and has acquired ownership and/or management of an additional 25 hotels over his development career. Mr. Friedman formed Dimension Development Company in 1988 to develop extended stay hotels and has since grown his company to where today Dimension owns and/or manages 51 hotels in 13 states with hotels being Hilton, Marriott and IHG hotel brands. Sam has served as President of the International Association of Holiday Inns and continues to serve as the longstanding Chairman of the Homewood Suites Franchise Advisory Board. Mr. Friedman is the Principal Managing Partner and Asset Manager for The Roosevelt, A Waldorf Astoria Hotel in New Orleans. Dimension redeveloped this hotel at a budgeted cost of 150 million dollars from the former Fairmont Hotel New Orleans following the significant damage that closed the hotel after the impact of Hurricane Katrina. Dimension also recently completed a major renovation of the Inter Continental Hotel also in New Orleans. Formerly Mr. Friedman served as Chairman of the Louisiana State University Board of Supervisors and currently is a member of both the LSU Alumni Board and the LSU Foundation. Sam has played significant roles in the development of Holiday Inn, Residence Inn and Homewood Suites as franchised hotel brands. Sam resides in Natchitoches, LA, with his spouse Edwina Friedman.

Culture (1)

Reputation of SuccessDimension has earned a reputation of success by sticking with a few, basic principles: Be affiliated with great brands! Recruit and retain great people! Continuously improve! We've built a winning tradition by: Selecting winning development sites and capitalizing on well-timed acquisitions; Working with a winning combination of leading lenders, architects, contractors, and vendor-partners; Maintaining a geographically diversified portfolio of superior hotel product concepts.
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Dimension Development Company