Banquet HousepersonSheraton Milwaukee BrookfieldBrookfield, WI
A property of: Real Hospitality GroupPosted 2 weeks ago

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Job Description

REPORTS TO: Banquet Manager

Purpose for the Position: To set-up and breakdown function rooms as well as all back of the house areas in the prescribed manner, thereby contributing to a pleasant and positive guest and fellow associate experience.

Essential Responsibilities:
  • Provides professional and courteous service at all times.
  • Picks up banquet orders and implements function set-up and breakdown.
  • Sets up, cleans and refreshes all function rooms throughout the day.
  • Completes all function setups prior to the start of the scheduled event.
  • At the conclusion of a function, returns all equipment to the proper storage areas and returns soiled linen to laundry as needed.
  • Ensures all audio-visual equipment as needed.
  • Maintains banquet and audio-visual equipment as needed.
  • Maintains work area and storage areas to be neat and clean.
  • Assists food servers and bartenders in any way possible.
  • Completes projects as determined by the Banquet Manager.
  • Works with housekeeping to ensure that all areas, front and back of house, are clean and organized at all times.

  • To do this kind of work, you must be able to:
    • Stand or walk for long periods of time.
    • Lift and carry things like heavy trays and tables.
    • Carry out specific oral or written instructions, frequently following a simple routine.
    • Do the same task over and over, frequently in the same way.
    • Get along with all kinds of people.
    • Use hands and fingers skillfully and easily.
    • Be available on nights, weekends and holidays.

    Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 30 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.

    Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

    Math Skills: Requires mathematical development sufficient to be able to: Add and subtract.

    Language Skills: Must have developed language skills to the point to be able to: Read instructions, rules, etc.

    Relationships to Data, People and Things:

    Data: Comparing: Judging the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

    People: Serving: Attending to the needs, requests or the expressed or implicit wishes of people. Immediate response is involved.

    Things: Handling: Using body members, hand tools and/or special devices to work, move or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tool, object or material.

    Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs; anything beyond short demonstration up to and including 30 days.
    (ref. 55256)

    Job Requirements

    We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

    Job Details

    Entry level
    Full-time

    About this location

    class:
    Midscale
    room Count:
    51-100
    location Type:
    Urban

    Values

    Accessibility
    Challenge Status Quo
    Customer Service
    Diversity
    Do Good
    Loyalty
    Passion

    Perks

    Commuter Benefits
    Company Discounts
    Family Medical Leave
    Health Insurance Benefits
    Job Training
    Paid Holidays
    Paid Sick Days
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    Sheraton Milwaukee Brookfield
    Sheraton Milwaukee Brookfieldshow more
    Address375 S Moorland Rd, Brookfield, WI, 53005 View map
    Property typeHotel 
    classMidscale 
    room Count51-100 
    location TypeUrban 

    People (2)

    Marcus ManningRooms Division ManagerWhat advice would you give someone wanting to get into hospitality? Advice I would give to newcomers in hospitality is to be visible, accountable, responsible and reliable. It really goes a long way.
    Mahogany McCullumControllerWhat advice would you give someone wanting to get into hospitality? Remember always smile as you see in my picture...It's rare you catch me without smiling 😊. Everyday is a new day filled with so much opportunity!! You must embody patience...if not you better learn fast!!! The best thing I can tell someone coming in this industry is to have understanding. Being in this industry it goes hand in hand. Understanding your guests' needs, your associates' needs, and your ownership's needs. They are all vitally important!

    Culture (12)

    Maryland Hotel Lodging Association Stars of the IndustryReal Hospitality Group was proud to be in attendance at the MHLA Stars of the Industry Awards recognizing the efforts of our teams at the Aloft Ocean City and Dunes Manor Hotel. Congratulations to our nominees and winners.
    Toys for Tots Collection 2019The basic mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas and, through the gift of a new toy, help bring the joy of Christmas and send a message of hope to America's less fortunate children.
    Toys for Tots Collection 2019The basic mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas and, through the gift of a new toy, help bring the joy of Christmas and send a message of hope to America's less fortunate children.
    Pledge to the American WorkerApprentice - Manager in Training Coretta was invited to attend the Pledge to the American Worker at the White House.
    Cycle for FreedomOur team got together for a 45 minute competitive indoor spin session with SWERVE Fitness. All donations went to ECPAT-USA.
    Feeding America Food DriveOur teams across the portfolio did a great job collecting food items for Feeding America.
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