Banquet Head Houseperson FsGrand Hyatt - NashvilleNashville, TN
A property of: Dimension Development Company
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Job Description

This is the job description for BANQUET HEAD HOUSEPERSON (SET UP).

Job Title: Banquet Head Houseperson (Set Up)
Department: Banquets
Company: Dimension Development
Reports To: Banquet Manager
Supervises: Banquet Houseperson

Job Purpose: To set up and supervise all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner.

Job Responsibilities:
1. Supervises the banquet houseperson, set-up team. Runs the shift to ensure property set up for upcoming
2. Completes all work assignments and follows all instructions directed by the Banquet leadership team.
3. Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
4. Complies with all customer needs for additional equipment and supplies and conveys the additional charge to
the guest. Notifies supervisor to add to the guest check.
5. Displays good customer relation skills. Takes initiative to greet guests in a friendly manner.
6. Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
7. Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy
jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break
8. Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned in
to the front office for proper posting.
9. Follows all energy conservation guidelines as well as safety procedures.
10. Other duties as assigned.

Job Skills:
1. Carry out specific oral or written instructions, frequently following a simple routine.
2. Do the same task over and over frequently in the same way.
3. Lift and carry things like tables, chairs, dance floors and staging equipment.
4. Use hands and fingers skillfully and easily.

Job Qualifications:
Education: HS Diploma or equivalent
Experience: At least 2 years of Banquet Houseperson experience
Licenses/Certifications: N/A

Management Activities:
X Plan the work
X Apportion the work among associates
X Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time
associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).

Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries over 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply)
X Identify and distinguish colors
X Outdoor weather conditions
X Stand for long periods of time Extreme cold (non-weather)
X Walk extended distances Extreme heat (non-weather)
X Wet or humid conditions
X Lift/carry over 50 lbs.
X Reach hands and arms in any direction
X Kneel and/or stoop repeatedly
X Able to work overtime and irregular hours
X Near loud noises

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Requirements


Job Details

Mid level

About this location

room Count:
location Type:


Customer Service


Dental Benefits
Disability Insurance
Health Insurance Benefits
Hotel Discounts
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
Pet Insurance
Tuition Reimbursement
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Grand Hyatt - Nashville
Music City welcomes Grand Hyatt Nashville, an exceptional experience
Opening in 2020, Grand Hyatt Nashville reflects Music City’s history,
charm, and vibrant personality. The striking, 24-story hotel show more
show more
Address1000 Broadway, Nashville, TN, 37203 View map
Property typeHotel 
room Count501-1000 
location TypeUrban 

People (3)

Samuel CuevaVICE PRESIDENT OF HUMAN RESOURCESSamuel is responsible for the HR policies, procedures, benefits, compensation, and training, as well as serving as a consultant to our General Managers and hotel HR staff in all matters related to human resources. Samuel brings more than twenty five years of Human Resources experience in both hotel and corporate level positions with Hilton Hotels, Gaylord Entertainment, John Q. Hammons Hotels and Interstate Hotels & Resorts.
Tim HortonCOO – CHIEF OPERATING OFFICERTim has been a member of the Dimension team since 1992 when he joined our company as an Assistant General at one of our full service hotels in the Shreveport area. From there Tim has distinguished himself in all areas of hotel operations and advanced from General Manager to Area Manager to Regional Director. Most recently he served as Vice President of Operations for the Central Region and advanced to Chief Operating Officer in May 2013. Reporting to Tim are the regional vice presidents of operations and the head of sales & marketing. Tim is a graduate of the University of Alabama.
Sam J. FriedmanFOUNDER & CEOIn 1958, Sam Friedman obtained a B.S. degree from Louisiana State University. He went on to graduate from the LSU Law School in 1961. He also served in the U.S. Army and was honorably discharged as a Captain in 1963. In 1973, Sam Friedman who was then a practicing attorney in Natchitoches, LA, left his practice to develop and operate hotels. Since that time Sam has developed or participated in the development of more than 40 hotels and has acquired ownership and/or management of an additional 25 hotels over his development career. Mr. Friedman formed Dimension Development Company in 1988 to develop extended stay hotels and has since grown his company to where today Dimension owns and/or manages 51 hotels in 13 states with hotels being Hilton, Marriott and IHG hotel brands. Sam has served as President of the International Association of Holiday Inns and continues to serve as the longstanding Chairman of the Homewood Suites Franchise Advisory Board. Mr. Friedman is the Principal Managing Partner and Asset Manager for The Roosevelt, A Waldorf Astoria Hotel in New Orleans. Dimension redeveloped this hotel at a budgeted cost of 150 million dollars from the former Fairmont Hotel New Orleans following the significant damage that closed the hotel after the impact of Hurricane Katrina. Dimension also recently completed a major renovation of the Inter Continental Hotel also in New Orleans. Formerly Mr. Friedman served as Chairman of the Louisiana State University Board of Supervisors and currently is a member of both the LSU Alumni Board and the LSU Foundation. Sam has played significant roles in the development of Holiday Inn, Residence Inn and Homewood Suites as franchised hotel brands. Sam resides in Natchitoches, LA, with his spouse Edwina Friedman.

Culture (1)

Reputation of SuccessDimension has earned a reputation of success by sticking with a few, basic principles: Be affiliated with great brands! Recruit and retain great people! Continuously improve! We've built a winning tradition by: Selecting winning development sites and capitalizing on well-timed acquisitions; Working with a winning combination of leading lenders, architects, contractors, and vendor-partners; Maintaining a geographically diversified portfolio of superior hotel product concepts.
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This property is managed by
Dimension Development Company