Assistant General Manager - Hampton InnKinseth Hospitality CorporationMilwaukee, WI
A property of: Kinseth Hospitality Companies
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Job Description

Kinseth Hotel Corporation, a growing hotel/restaurant management company is searching for an Assistant General Manager for our Hampton Inn in Milwaukee, WI.

The Assistant General Manager is responsible for managing and motivating all front office personnel to include hiring, supervision, training, communicating objectives for the day, disciplining, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction. This position also checks and controls room reservations, front office systems, supplies inventory, forecasting and department budget to maximize revenue.

The Assistant General Manager communicates with guests and team members both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work. The position organizes, conducts and/or attends meetings to obtain and disseminates pertinent information.

As Assistant General Manager you will professionally sell the products and services of the hotel. Special emphasis is placed on guest room sales, concentrating on low and slower season business.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

- Makes solicitation and service calls in person, through mail/email and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services.

- Makes solicitation calls to potential new accounts and perform outside sales calls.

- Responds to inquiries from customers, prospects, other hotels and the corporate office.

- Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers.

- Inform other departments of upcoming events and work with them to ensure proper planning throughout the property.

- Maintains and uses the accounts tracing system/database and customer account files to generate future business.

- Follows company credit and deposit policies when booking business.

- Prepares sales reports and records sales calls and activities as required.

- Monitors guest satisfaction through follow-up surveys, thank you cards and calls.

- Participates in industry and civic organizations to promote business opportunities.

- Tracks activities of the competition and the market and the hotel's position in the market.

- Participates in sales department meetings and weekly management meetings.

- Plans and participates in sales blitzes and outside after hours functions including chamber outings.

- Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages and develops ideas to build occupancy.

- Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales.

Job Requirements

Front desk experience is required. Experience as a Sales Manager / Assistant General Manager is preferred.  Experience with Hilton a plus.

If you are a motivated, self-starter with excellent communication, leadership and team player skills, we have a position for you!

We offer a very competitive starting wage with benefits including PTO, health insurance, dental, 401K and more.

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Job Details

Senior level
Full-time

Values

Accountability
Accuracy
Action-Oriented
Authenticity
Honesty
Passion
Teamwork

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Employee Stock Purchase Plan
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
Job Training
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Kinseth Hospitality Corporation
As a full-service award-winning hotel development, management and
ownership company, Kinseth is one of the leading hotel management
companies in the Midwest. We manage a large hotel portfolshow more
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Address2 Highway 965, North Liberty, IA, 52317 View map
Property typeOther 

People (1)

Les KinsethPresidentLes Kinseth is the President of Kinseth Hospitality Companies overseeing the company’s involvement through all hospitality acquisitions, new developments, new construction, major repositioning, and renovations. In his role as president, he oversees new property development for Kinseth Hospitality and is involved in negotiation with management contract partners, franchise organizations, third-party vendors (including contract execution with architects and general contractors), and equity investors. In addition to his duties as President, Les serves as head of Development/Construction Services and Facilities Management. His duties in this role include supervision of all capital improvement planning, asset management, and construction/renovation procurement for the company. He oversees the architect and general contractor for new construction projects and for the re-development and re-conception of existing hotels. His passion is cultivating a tremendous entrepreneurial spirit within the company through positivity, leadership, and ambition. Through his intense dedication to motivate his associates and demonstrate an uncompromising work ethic he ignites a vision for future growth. His educational experience includes over 35 years of experience in the hospitality industry including growing up in the business, working for his father in all areas of hospitality operations. Knowledgeable in many areas Les sets the direction for the entire Kinseth Hospitality portfolio, including construction planning and renovation. Les was instrumental in moving Kinseth Hospitality into the role of General Contractor on a number of new hotel development properties and thousands of rooms. Highly competent in all facets of the hospitality industry, he drives the company’s success by utilizing his hospitality experience for the benefit of all of our guests, owners, and employees.

Culture (2)

Kinseth Hospitality Companies CareersLooking for a career in hospitality? Unlock your potential. Check out our benefits and current open positions at www.kinsethjobs.com.
Residence Inn by Marriott Des Moines AnkenyKinseth Hospitality Company (KHC) is pleased to announce the official Ribbon Cutting and Grand Opening Celebration of the Residence Inn by Marriott hotel in Ankeny, Iowa. The grand opening ceremony for the Residence Inn, located in The District at Prairie Trail at 1515 SW Main Street, took place on Thursday, October 24, 2019, with over 100 in attendance.
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