Education & Experience

 At least 2 years of progressive hotel sales experience in a specific market; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.

 Must have a drivers license in the applicable state

 College course work in related field helpful

Essential (partial list):

 Assist in implementing special promotions relating to direct sales segments.

 Assist in the preparation of required reports in a timely manner.

 Attend daily Expotel Hospitality Service Business Review (EBR) meeting with Sales & Catering operations staff/General Manager.

 Respond to forwarded RFP leads in a timely manner.

 Maintain strong client relations and ensure that specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.

 Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue-making adjustments as necessary.

 Review sales contracts as well as other important information, i.e. room block cut-off date, special concessions, attrition clauses, and validate with the client via turnover letter. Verify correct space is on hold.

 Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.

 Answer incoming calls promptly, in an attentive, courteous, and efficient manner.

 Maintain Trace File

 Monitor as needed, Social Media sites for the properties.

 Perform any other duties as requested by the General Manager, ADOS o,r Executive Director of Sales & Marketing.

 Develop networking opportunities through active participation in community and professional associations, activities, and events.

 Review meeting planner evaluations with the ADOS to ensure the issues receive follow-up.

 Contribute to annual sales and marketing plans, strategic revenue plans, and budgets based on local knowledge of business trends and opportunities.