Area Sales ManagerExpotel Hospitality Services - Corporate OfficeMetairie, LA
A property of: Expotel Hospitality Services
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Job Description

Expotel Hospitality Services is now hiring for an Area Sales Manager. 

The Area Sales Manager is responsible for using independent judgment to effectively solicit and book substantial profitable business into the properties taking into consideration the needs of the hotel as well those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue. The Area Sales Manager is responsible for becoming familiar with all accounts and taking initiative to research and solicit new opportunities in his/her market segments. The Area Sales Manager should have an upbeat, professional demeanor and should possess superior communication, negotiation, and selling skills.

Job Requirements

Education & Experience

 At least 2 years of progressive hotel sales experience in a specific market; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.

 Must have a drivers license in the applicable state

 College course work in related field helpful

Essential (partial list):

 Assist in implementing special promotions relating to direct sales segments.

 Assist in the preparation of required reports in a timely manner.

 Attend daily Expotel Hospitality Service Business Review (EBR) meeting with Sales & Catering operations staff/General Manager.

 Respond to forwarded RFP leads in a timely manner.

 Maintain strong client relations and ensure that specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.

 Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue-making adjustments as necessary.

 Review sales contracts as well as other important information, i.e. room block cut-off date, special concessions, attrition clauses, and validate with the client via turnover letter. Verify correct space is on hold.

 Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.

 Answer incoming calls promptly, in an attentive, courteous, and efficient manner.

 Maintain Trace File

 Monitor as needed, Social Media sites for the properties.

 Perform any other duties as requested by the General Manager, ADOS o,r Executive Director of Sales & Marketing.

 Develop networking opportunities through active participation in community and professional associations, activities, and events.

 Review meeting planner evaluations with the ADOS to ensure the issues receive follow-up.

 Contribute to annual sales and marketing plans, strategic revenue plans, and budgets based on local knowledge of business trends and opportunities.

Job Details

Mid level
Full-time
Bonus Plan

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Collaboration
Innovation
Integrity
Results
Teamwork
Transparency

Perks

401(K) Matching
Company Discounts
Company Outings
Dental Benefits
Disability Insurance
Family Medical Leave
Health Insurance Benefits
Job Training
Life Insurance
Paid Holidays
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Expotel Hospitality Services - Corporate Office
Hotel Managementshow more
Address102-401 Veterans Memorial Blvd, Metairie, LA, 70005 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

People (3)

Bret ChittendenExecutive Vice President of OperationsBret Chittenden joined Expotel in 1997 as Assistant General Manager of the Best Western New Orleans Airport. He was promoted in March 2000 to the General Manager of Hampton Inn Metairie. Over the next several years, he acted as General Manager for several other full-service hotels in the New Orleans Market. He was then promoted to area Operation Manager of the New Orleans market in 2007 in which he was responsible for overseeing five properties. As of January 2011, he began serving as the Regional Director of Operations for New Orleans. Bret is responsible for managing and overseeing operations of the Gulf Coast Region for Expotel Hospitality Services, implementing internal capital planning and quality assurance compliance and monitoring financial performance of Expotel hotels in the region. Bret is a graduate of the University of New Orleans and is a licensed Real Estate Agent. He serves on the Board of Directors of The Greater New Orleans Hotel & Lodging Association. A native of New Orleans, Bret is married and the father of three children.
Mike NixonChief Development Officer / PresidentMike Nixon joined Expotel as Chief Development Officer and President in February, 2019. Michael Nixon has been in the hospitality industry for over 30 years. What started as a means to pay for college became a lifelong commitment to serving guests, teammates and colleagues. Mike brings a vast amount of expertise within the Hilton, Marriott, Hyatt, IHG, Wyndham, Choice and Best Western Brands. From Beach-Front Resort properties to interstate hotels, he is a respected leader with expertise in acquisitions, operations, budgeting, capital improvements, and sales and marketing. He has an excellent track record in opening and establishing new hotels. In addition, Mike has an impressive track record of turning around the operation of multiple under-performing assets for both private and institutional owners. Mike attended Louisiana State University and Florida State University and has a bachelor's degree in the Russian Language. He is a Certified Hotel Administrator and has worked closely as an advisor and lecturer for the Hospitality School at the University of West Florida for a number of years. Mike has served on the owner advisory council for IHG's Hotel Indigo Brand, and currently serves as a Foundation Board Member for Baptist Hospital. He has been on several Chamber boards and has written and been interviewed for several articles in hospitality trade publications.
Kellie KulivanCorporate Director of Human ResourcesKellie Kulivan assumed the role of Corporate Director of Human Resources in January of 2016. She joined Expotel in December 2005 as a Human Resources Manager and moved up to Area Director of Human Resources in 2013. Kellie brings over 16 years of experience in HR. Kellie previously comes from the Hotel/Restaurant industry and started her hospitality career as a Bartender working her way through college. She continued in the Restaurant industry throughout college holding various management positions and took her first HR position in 2001. Kellie graduated from the University of New Orleans with a bachelor's degree in History and a bachelor's degree in Sociology. She earned her Professional in Human Resources (PHR) in 2011. Kellie's passion for Human Resources comes from a strong desire to always make the Team Member feel that they matter and to always "Do the Right thing" everyday. Kellie is a life-long resident of New Orleans area and the mother of two children.
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